OIM-115 Administrative Technology and Procedures

This course introduces administrative skills vital for employment in business and industry, including telecommunications; mail and copy services; travel, meeting, and conference arrangements; teleworkers/virtual assistants; customer service; and job application techniques. The class develops problem solving, critical thinking, organizational skills, and interpersonal skills while emphasizing work ethics, teamwork, and cultural diversity. To enhance these skills, students work individually and in teams to conduct library and Internet research and give presentations in class. Personnel from area corporations may participate in class discussions.
Pre/Corequisites OIM-103 or OIM-101 and CIT-110
Gen. Ed. Course No
Mass Transfer Course No
Credits: 3