Feb 20, 2024  
College Catalog 2023-2024 
College Catalog 2023-2024

Microsoft Applications Support Specialist Certificate

* Milestone Courses should be taken in the order shown. This will help you stay on track and graduate on time.

Total Credits: 7

  • For students proficient in keyboarding techniques, a challenge exam is available. For more information please email pla@bhcc.edu

Total Credits: 9

Semester 2 Advising Note

  • Apply for graduation

Upon Completion of This Concentration Graduates Will Be Able To:

  • Understand in-depth and support the most common desktop Office Applications.
  • Understand and support the Integration features among all Microsoft Office applications.
  • Set-up, support and conduct on-line meetings.
  • Troubleshoot end-user Office application problems.
  • Demonstrate good communication skills and professional behavior while working with customers.
  • Qualify to take the Microsoft Office Word, Excel & Outlook Certification Examinations.

Career Outlook

Graduates completing this certificate may find employment in information support services departments in organizations large and small as applications support and/or “Help Desk” specialists.